Removal of an existing kitchen, supply and installation of new kitchen with accompanying storage cupboards, tile the floor, manufacture and installation of granite work surfaces and splashbacks and all associated trades.
What made you choose to use Oxford Stone Craftsmanship for your project?
They were recommended to us and we trusted the judgment of the person who made the referral. We did have an alternative quote but OSC seemed much more experienced and we wanted someone to run the whole job, not just install the granite work surfaces. We really bought into their level of detail and project management skills.
What did you think of their workmanship?
Excellent, we’re very happy with the finish. They worked in a very conscientious way, cleaning the house every day before leaving, which was a point that mattered to us. They also maintained the use of our cooker and a couple of kitchen cupboards so we were able to live alongside the project without losing our utilities. The other company who quoted said we had to lose our kitchen functionality for a full 2 weeks, whereas OSC were much more accommodating. The standard of workmanship was high, and having inspected their work throughout the process we were very happy to sign off the project and provide this testimonial!
What did you think of their project management and customer service delivery?
We were kept informed in a way that seemed to leave nothing to chance. It was an absolute pleasure to have them manage the other workmen who we needed to do electrics and plastering, so just taking that off our hands and having them manage that aspect of the project was a lovely. We really felt like we were part of the process and could suggest things as the project went along.
Were there any complications?
The project was complicated (at least to us) but when what seemed like an obstacle presented itself, it was dealt with efficiently and we hardly noticed any change in the work flow or time schedule. They are great project managers so always seemed to have a contingency plan for all eventualities.
Would you recommend them, and if so, why?
Yes we would, the finish of work and the manner in which they went their work was exceptional. We will recommend them to people we know. It’s so nice to deal with people we can trust, especially in that type of business.