Project Nicola

The Remit

Removal of an existing kitchen and supporting wall, installation of new kitchen with accompanying storage cupboards, granite tiled floor throughout lower floor, granite work surfaces in kitchen and two bathrooms and coordination of all associated trades.

Customer comments

What made you choose to use Oxford Stone Craftsmanship for your project?

We knew one of our neighbours had had some work done and they recommended their work.

What did you think of their workmanship?

We’ve got a keen eye for detail and finish and wanted a firm who took their work seriously. We are very impressed with the standard of workmanship and they didn’t finish the job until we were completely satisfied.

What did you think of their project management and customer service delivery?

We have project management experience and were going to take it on ourselves but realised that managing people like electricians and plumbers is an art in itself. It was great to be able to have one point of contact and Oxford Stone Craftsmanship are both skilled craftsman and PMs. We were very pleased with the feedback throughout the job and the timetabling of events.

Were there any complications?

Not really, there was a lot to organize and because of their project management and care, problems were dealt with seamlessly.

Would you recommend them, and if so, why?

Yes we would. Great skills, great openness and honesty, nothing was too much trouble. And they didn’t complain when we asked them to do little extras!

Mr & Mrs Nicola, Essex